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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tamara Drake

March 8, 2024

5  out of  5 rating by Tamara Drake
"Great Service! Thank you!"
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Benz

March 4, 2024

5  out of  5 rating by Benz
"Very efficient and responsive."
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Yvonne Trevino

February 23, 2024

5  out of  5 rating by Yvonne Trevino
"Kelly at Kelly Cook is simply amazing. She’s been my insurance agent for more than 10 years now. She’s always available, always willing to answer any questions, and always gives the best insurance advice. I definitely recommend choosing Kelly Cook."
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Samantha Thompson

February 21, 2024

5  out of  5 rating by Samantha Thompson
"Kelly Cook is an amazing agent, knowledgeable, prompt response, personable, and just top notch customer service. I have all my policies through Statefarm and it gives me absolute peace of mind!"
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Ginger

February 1, 2024

5  out of  5 rating by Ginger
"On top of their work, extremely reliable and fast, no issues with knowledge of my account and always gotten answers to what I need within a reasonable time frame."
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Dehvon Davies

January 2, 2024

5  out of  5 rating by Dehvon Davies
"Kelly goes above and beyond to make sure you're taken care of. She's been very personable and met me and my family exactly where we are. I'm grateful for her customer service and flexibility. She's so sweet!!!"
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Sharon Shiell

December 18, 2023

5  out of  5 rating by Sharon Shiell
"Kelly Cook has been my insurance person for many years for homeowners, auto insurance, condo hoa, and on investmen tproperty. She is awesome on I highly recommend her service."
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Angie Arnold

December 4, 2023

5  out of  5 rating by Angie Arnold
"I have been with Kelly Cook State Farm for approx 14 years now- she has ALWAYS been super accessible, proactive and kind! Emily Workman, office team is also great to work with! Thank you!"
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Jimmie Sanders

November 14, 2023

5  out of  5 rating by Jimmie Sanders
"Kelly is absolutely awesome. When I tell you handles it all for me, She DOES! Always, a text or email away and is always quick to respond and go the distance. Thanks for GIVING ME GREAT CUSTOMER SERVICE and keeping me insured. So about that lower rate? #lol #nobutfrfr Keep up the GOOD WORK!"
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Paul Lagattuta

November 3, 2023

5  out of  5 rating by Paul Lagattuta
"Excellent Customer Service. Fast and very efficient!"
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Kendra Shea

October 2, 2023

5  out of  5 rating by Kendra Shea
"Emily , with Kelly Cook State Farm was extremely helpful & efficient! I had contacted her about rental & car insurance and she was able to have a quote to me within minutes.I am looking forward to working with her. Thank you Emily!"
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DCV 3000

October 2, 2023

5  out of  5 rating by DCV 3000
"Kelly and her team have been taking great care of my car and renters insurance for years. They are extremely helpful and easy to work with."
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J G

October 2, 2023

5  out of  5 rating by J G
"Kelly did a great job understanding our needs and delivering exactly what was needed at a superior price!"
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Michael Hauser

September 24, 2023

5  out of  5 rating by Michael Hauser
"Kelly and her team have been great since I became a customer in 2021. Always quick with responses and able to answer any questions. Highly recommend!"
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Cameron Willis

August 1, 2023

5  out of  5 rating by Cameron Willis
"Kelly and her team are super responsive and helpful. It’s so nice to be able to call/text and get an immediate response verses having to wait on hold and go through a phone tree. She even has texting capabilities which is super convenient. Kelly has been able to get a great product mix for me which meets my needs and at a very competitive premium."
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Eva Caceres

August 1, 2023

5  out of  5 rating by Eva Caceres
"Kelly is really nice and cares for customers. I really appreciate that she took her time to review a concern I had that was over a year ago and fixed it. Thank you for the time you took to reach out to me about this."
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Nicolas Fonseca

April 27, 2023

5  out of  5 rating by Nicolas Fonseca
"I got insured with Kelly starting this year and they are quick to respond. In and out. Not problem."
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Kristen Tucker

April 25, 2023

5  out of  5 rating by Kristen Tucker
"We have been insured with Kelly’s office for over 8 years and have had the best service. If I ever have any questions or issues with my policies I can count on her to respond quickly and make sure we are taken care of. We recently became homeowners and Kelly was so quick to work on our policy to make sure our biggest asset is covered. We love her!!"
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Ed Guthrie

April 13, 2023

5  out of  5 rating by Ed Guthrie
"Emily with State Farm was very helpful and polite. She got me a great rate and would recommend Kelly Cook State Farm Insurance."
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Lani Faughn

September 28, 2022

1  out of  5 rating by Lani Faughn
"Less than one star!!! This is NOT my insurance company and WILL NEVER be! I called to check on a claim that was filed under another driver and the lady that answered the phone told me "this is NOT the number to claims, you can find it on google!" This is not customer service and will never be acceptable, in my opinion. She was extremely rude on all accounts and I would never want someone like this working for my company or even working in anything related to customer service, PERIOD!! **I am not able to reply to your response publicly so I will edit my post here. I understand that customer reviews are important and being that I am not a client should NOT be in question, I stated this in my original post. I have a claim number and a claim started with State Farm. I "googled" the number as the lady that answered the phone TOLD me to do. The number that was given to me by your client was the number that I called. MY insurance agency would have helped ANYONE that called. There is absolutely no reason that anyone should answer the phone in any type of capacity in the manner that the lady that answered did. Much less the tone and verbiage which she used. This review strictly reflects the response of the person that took my call. I would look into that and look into taking care of all people not just your clients, as you work in customer service.**"
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Fawn Bevineau

June 13, 2022

5  out of  5 rating by Fawn Bevineau
"My service with the Kelly Cook State Farm team has been phenomenal. Kelly perfectly crafted several policies for me and out beat competitors. I was dedicated to my former insurance company and thought no one could do it better, so this was a hard sale. Not only did Kelly beat my rate by more than half, her personalized customer service sealed the deal. I am in real estate and I intend to send my clients her way. Luckily I haven’t had a need for a claim, but everything I’ve asked for thus far, Kelly has delivered. I highly recommend her service, professional, efficient, and well-versed in her craft."
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Bart Hull

August 16, 2021

5  out of  5 rating by Bart Hull
"Kelly is an excellent agent, friendly, positive, very responsive, helpful and professional"
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Tyler

August 11, 2021

2  out of  5 rating by Tyler
"The individual who answered the phone was very short, seemed annoyed I called, was unhelpful, and actually hung up on me for no reason. Extremely unprofessional."
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Joshua 22 Roy

April 14, 2021

5  out of  5 rating by Joshua 22 Roy
"Kelly is incredibly professional and very customer service oriented. I'm in the sales industry and very much appreciated her persistence in following up with potential services."
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Rachel Pierce

March 19, 2021

5  out of  5 rating by Rachel Pierce
"I chose The Kelly Cook agency because i love supporting women in business. I have my Home and Automobile insurance and health with her, and I get great value for my money. Kelly is focused on getting you the right coverage, explaining the insurance and she made sure my family was taken care of. I highly recommend her , and you would be doing yourself a favor if you call to make an appointment and see what she can do to help you with all of your insurance needs. You will be really glad you did. She’s the best!"